How to order your Test - 4 Simple Steps

Step 1 - Order Your Test

We've made our ordering your Allergy & Intolerance test really easy, it's simply a matter of choosing which test is right for you then ordering your test securely online.

We accept payment by PayPal (even if you don't have a PayPal account) or you can pay by cheque or bank transfer. Just select your prefered payment option at checkout.   


Step 2 - Complete the Test Application Form

Shortly after ordering your test online you will receive an e-mail from us.

The e-mail will contain a link to download the Test Application Form.

Please print and complete the questionnaire fully, in CAPITAL LETTERS and in your own handwriting.

Don't forget to sign and date it.


Step 3 - Provide a Hair Sample

Please make sure that your hair is clean and no hair care products have been used. It doesn't matter if the hair has been previously coloured.

Cut a small sample of hair from your head (20-50 strands - approximately 1-3cm long)

Attach the hair to the Test Application Form with with clear tape.

If few or no hair is available you can send us finger-nail clippings.

For babies you can use a cotton bud to send us a saliva swab from the mouth.

For hygiene reason please place nail-clippings or saliva swab in plastic bag or cling film.


Step 4 - Post the Test Application Form and Hair Sample

Put the completed Test Application Form and hair sample in a standard sized envelope and post it to us at:

Allergy Link
Tripenhad
Tripenhad Road
Ferryside
SA17 5RS
United Kingdom

1st class postage is advised (2nd class can sometimes times take 3-5 days). You don't have to send by recorded delivery unless you prefer to do so.


What happens next?

Once we receive your Allergy & Intolerance Test Questionnaire(s) your test(s) will usually be processed within 7-14 working days.

Receiving Your Report

Reports by E-mail
Once completed, your Allergy & Intolerance report will be sent digitally (in PDF format) to the e-mail address you gave when you placed your order.

Reports by Post
If you chose to receive your report by post the report will be sent via Royal Mail to the postal address you gave us when you placed your order.

Please Note: Allow up to 21 days for your report to be produced.

Still need some help with your order?

If you have any questions regarding your order please contact us by email: info@allergylink.co.uk or call: 0345 094 3298 (local rate) 

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